Avoid Traps When Using the 5 Whys
The 5 Why process was developed by Sakichi Toyoda for the Toyota manufacturing systems. For years the process has been widely used in the auto, aerospace and ship building industries. Using the 5 Why’s method is increasingly popular in biotech, pharmaceutical and medical device industries to save time and simplify root cause investigations. A Five Why analysis can be very effective, however watch out for common traps that users can fall into.
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